Frequently Asked Questions

How do I start therapy & how long will I be in therapy?

We start meeting weekly, which helps us establish rapport and lay the groundwork for successful outcomes. As we see progress toward therapy goals and symptom reduction, we will explore reducing frequency of appointments, usually to every other week until symptoms gradually decrease. We will check in periodically during sessions to explore what you’re needing more or less of, ensuring our time together is on track to help you meet your goals for therapy.

Can I just come see you once-in-awhile?

Therapy is an investment of time and money, and it’s understandable you may want to casually come on an as-needed basis. However, this slows progress and limits outcomes.

We do not offer appointments on an as-needed basis unless it has been arranged and agreed upon after attending successive sessions and consistently progressing toward treatment goals.

Who do you work with?

Calm Hearts Counseling serves individuals 16+ and adult women who are committed to their well-being, holding a special focus on the psychological well-being and life stages unique to women.

Do you offer in-person or virtual sessions? Or both?

Sessions are in-person at our offices in the Dobson Ranch Corridor in Mesa, Arizona. Telehealth (video) counseling appointments are conveniently available for residents throughout Arizona.

What is your cancellation policy?

We require 48 hours advance notice, excluding weekends and holidays. As an example: If you have an appointment on Monday at 1pm, you will need to cancel before 1pm the Thursday prior. A cancellation made after 48 hours will be charged the full fee of session, as we reserve your appointment time just for you. Telehealth counseling options are always available for when you’re having a last-minute scheduling snafu or if you’re not feeling well the day-of session.

Am I able to integrate my faith or spiritual views into therapy?

Absolutely! Faith formation and spiritual values are deeply personal and unique to each individual. Whether spirituality or faith is a vital part of your life, if you are navigating a faith transition, or you have experienced religious wounding, or perhaps religion or faith have no present bearing on your journey, we are equipped and available to honor your preferences and requests.

If I’m working with a psychiatric or medical provider, are you able and willing to coordinate with them?

Absolutely! With a signed Release of Information (ROI), we are happy to coordinate care with additional providers as part of your mental health care team, ensuring that you receive the highest level or coordinated care.